Dive Creatives Work

The Arrival Store (TAS) is an online retail store providing lifestyle essentials to expatriots working in South Korea. The founders asked us to redesign their existing site which lacked usability, scalability and simple administrative control.  The end goal of this program was to provide a platform for growth that addressed each of the weak areas that existed with their original site and to introduce a ton of new features.

We chose to build upon the Magento ECommerce platform that we’ve used with great success a number of times.  We worked with the founders to understand the needs and wants of their customers as well as the needs of their own team to do their job more efficiently.  On top of providing a user friendly, scalable store front, we developed the idea of the Arrival Community - a section of the site that provided for their customers needs beyond their product offering.  This section allows TAS to become more personal with their customers by sharing their mission and values, customer testimonies, community resources, and Arrival Store verified partners.

The final result met and exceeded all of TAS’s expectations and is scheduled to launch in March 2011.